20080919

Biltwell...

I have been meaning to post this for a while, but have been kinda caught up.


I mentioned before about how Eric and I got tangled up a few weeks back. Not a big deal, but when it happened my handlebars got bent. For some reason I decided to contact Bill from Unit 1 Parts and tell him what happened. Not only did he get Chris from Biltwell (the manufacturer of the handlebars), but he sent offered to send me a new set for free and warranty the set that got bent! Now I wasn't looking for a handout by any means, but to know that there are still companies out there with this level of customer service is a BIG relief. So many people are dicks these days, but not Bill or Chris.





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